Throughout the transition process we have received various pay and benefits inquiries.
Below are the answers to some of the most reoccurring questions.

We encourage you to navigate the ADP website to familiarize yourself with all the features that are available online. If you are not able to retrieve the information from the website you should contact the call center at 1-866-580-0952 . Ultimately, best path for resolution is to contact the call center directly.

Who do I contact regarding my GE S&SP account?
You may contact the GE Payroll Center directly at Dialcom: 8 * 622-2100 or Toll Free: 1-800-315-1082 number (Option 4).

What should I do if I experience problems using my new Health Insurance?
If you are having trouble with Health Insurance, we recommend that you contact your healthcare provider directly. If you aren't able to resolve the issue please contact your Human Resources Manager. All provider contact information can be found on ADP's website under the Benefits Section > Contact. You may also contact the call center at 1-866-580-0952.

I am a new hire - when can I expect to access my information on the ADP website?
For new hires, you will be able to enroll in Momentive benefits about 1 week following your start date. Your HR Manager will contact you with information on the enrollment process.

How do I update my contact information?
You may continue to make changes to your contact information via My Information(http://myinfo.ge.com). To access My Information click on the Employee Resources link, found on the left navigation bar of your homepage.This information will be sent to ADP - our payroll service provider - via weekly reports.You may only make changes to your contact information through My Information or by contacting your Human Resources Manager. You cannot make these type of changes directly with ADP.

How do I access the Travel & Living (T&L) site?
You may have noticed that you can no longer access the T&L site via benefits.ge.com. However you can click on the Employee Resources link, found on the left navigation bar of your homepage and then on Travel & Living (the sixth link down) or type travel.ge.com on your browser and you will be redirected.